Privacy Policy

Who we are

The data controller for this website is Pawel Luczak trading as Pure Line Facilities Scotland. Business correspondence address: Office 2/3, 48 West George Street, Glasgow, G2 1BP. You can contact us at info@purelinefacilities.co.uk or on 0141 255 1561.

Information you provide

When you contact us, we may receive your name, company name, email address, telephone number, location, service requirements and any other information you choose to include in your message.

How we use enquiry information

We use enquiry information to respond to you, understand your requirements, arrange a site survey where appropriate, prepare a quotation and manage any resulting business relationship.

Lawful basis

For enquiries from an individual or sole trader who asks us to take steps before entering into a contract, the relevant processing may be necessary for those pre-contract steps. For business contacts acting for a company or organisation, we generally rely on our legitimate interests in responding to business enquiries and managing prospective or existing client relationships, provided those interests are not overridden by the individual’s rights and interests.

Website enquiry form and service providers

Website form submissions are transmitted through FormSubmit, a third-party form delivery service, to our business email account. FormSubmit states that it retains form submissions for 30 days. Our website and business email may also be supported by hosting, domain and email service providers that process limited technical or message data as part of providing those services.

Data sharing

We do not sell personal information. Information may be processed by service providers used for website hosting, form delivery or business email, and may be shared where necessary to provide services, comply with legal obligations, protect legal rights or obtain professional advice.

Retention

Enquiry information is kept only for as long as it is reasonably needed to respond, follow up and maintain appropriate business records. If an enquiry becomes a client relationship, relevant records may be retained for longer where needed for contractual, accounting, tax, insurance or legal purposes. We periodically review information that is no longer required.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, or to object to certain processing. Contact us using the details above. You can also raise a concern with the Information Commissioner’s Office (ICO).